FAQ – Labiance

Q: What is Labiance?
A: Labiance is a premium skincare brand from Thailand, manufactured at Pruksa Laboratory, with a focus on science, safety, and transparency. Our products help moisturize and soften the skin, brighten the skin and reduce the appearance of wrinkles.

Q: Where are the products developed?
A: Formulations are created by formulation scientists and pharmacists at Pruksa, with professional consultation where appropriate; manufactured at Pruksa Laboratory (certified ASEAN-GMP, Thai FDA approved). In Vietnam, the products are notified in line with cosmetic regulations and tested at Quatest 3.

Q: Do Labiance products contain fragrance or parabens?
A: No. We aim for high-tolerance formulas, fragrance-free and paraben-free, to minimize discomfort on skin.

Q: Are products tested on animals?
A: No. Labiance is cruelty-free.

Q: Can I use them after laser/peel?
A: Skin after treatments (peel, laser, MTS) needs moisture. Advanced Reconditioning Booster Cream and Advanced Biome Hydrating Serum help moisturize and keep skin soft and smooth, and can be part of your routine during this time. After any cosmetic procedure, please ask the doctor who performed it before using any product.

Note: We use cosmetic-appropriate wording (e.g., helps/supports/reduces the appearance of/visibly improves) and avoid therapeutic claims.

• Coverage: Nationwide within Vietnam (no international orders yet).
• Lead time: Urban HN/DN/HCMC express or 1–2 business days; other provinces 3–5 business days.
• Tracking: A tracking code will be provided for online status checks.

• Within 07 days for manufacturing defects, shipping damage, or wrong items.
• Not applicable for “not suitable” cases due to the nature of cosmetics. Contact Customer Support for guidance or alternatives.

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• Online payments via secure SSL gateways.